MEXC denies rumors of problems on the platform

MEXC users suspected problems on the platform after an account associated with the cryptocurrency exchange was deleted from the social network X. However, the platform’s management denied these rumors.

Users were confused by the sudden deletion of the MEXC_CEO account, which could have belonged to the exchange’s CEO John Chen Ju. The deletion of this account heightened users' fears that the platform might have encountered problems. Several traders reported that their accounts on the exchange were frozen as early as December 16, while other users complained of difficulties withdrawing crypto assets from the exchange.

MEXC’s management explained that in the early stages of its development, the platform used the MEXC_CEO account on social network X (formerly Twitter) to promote and maintain its brand image, as well as to interact with users and project partners.

The former MEXC CEO left his position in July 2022. The MEXC_CEO account was not officially verified by the platform. Therefore, due to the small number of published materials and subscribers on this account, MEXC did not announce its deletion, which was the main reason for the misunderstanding that arose.

«We sincerely apologize for any confusion caused by this incident. We will now publicly announce all significant personnel changes,» MEXC said.

Representatives of the platform added that MEXC is fighting a wave of misinformation and unfounded claims aimed at «defaming the platform.» The exchange’s management assured that the trading platform is operating smoothly.